Public Offer

This document is an official public offer by Mascon and contains all essential conditions for the purchase of goods presented on our website. Acceptance of this offer signifies that the buyer agrees to all the terms outlined below.


1. Subject of the Offer

    The seller offers the buyer the opportunity to purchase jewelry items under the conditions of this public offer. The terms include the characteristics of the goods as indicated on the website and the option to purchase with delivery.


    2.Terms of Acceptance

      2.1. The offer is accepted by the buyer upon placing an order on the website and confirming payment.

      2.2. Once the offer is accepted, all terms become binding for both parties.


      3. Rights and Obligations of the Parties

        3.1. Seller’s Obligations:

        • Provide accurate information about the product, including characteristics, materials, and dimensions.
        • Ensure proper packaging and delivery of the order within the stated timeframe.
        • Accept the return or exchange of goods in the event of technical defects.

        3.2. Seller’s Rights:

        • Refuse to process the order if payment has not been received.
        • Deny the return of goods in good quality if they meet the conditions of the offer and legislation.
        • Amend the terms of the offer with prior notice published on the website.

        3.3. Buyer’s Obligations:

        • Provide accurate contact details for order processing.
        • Make payment for the goods within the specified timeframe.
        • Accept the goods if they meet the requirements of the order.

        3.4. Buyer’s Rights:

        • Receive accurate information about the goods, including their characteristics and warranty terms.
        • Request an exchange of goods in case of technical defects or non-compliance with the order.

        4. Payment and Delivery

          4.1. Payment is made using methods specified on the website. Orders are processed within 1-2 business days.

          4.2. The manufacturing time for jewelry is between 5 and 12 business days if the item is not in stock.

          4.3. Delivery within Ukraine is carried out by Nova Poshta, and international orders are shipped via Ukrposhta.


          5. Privacy Policy

            5.1. The seller collects buyer data solely for order processing, communication, and delivery purposes.

            5.2. Personal data is stored securely and is not shared with third parties except as required by law.

            5.3. The buyer has the right to access, modify, or delete their data.


            6. Exchange and Return

              6.1. According to Ukrainian law, jewelry items of proper quality are not subject to return or exchange.

              6.2. Mascon products may only be returned or exchanged in the event of technical defects.

              6.3. The buyer is responsible for the shipping costs in cases of exchange due to incorrectly selected size.

               

              SELLER DETAILS
              SELLER: FOP VDOVINA OLEKSANDRA DMITRIVNA
              RNOKPP: 3584309369

              Legal address:
              UKRAINE, 79005, LVIV REGION, CITY OF LVIV, Kotsiubynskoho Street